Fujairah

1. Important Information about the Center

The customer service center at Fujairah District has been established in 2002, and is considered one of the services center in the Ministry of Health & Prevention and is located at the same building of Fujairah Medical District. The center offer a group of services for its customers, and below are the key information of the center:

The Center address

Hamad Bin Abdullah Street - Fujairah National Insurance Building - 3rd Floor

Working Days & Hours

Monday to Thursday From 7:30am - 3:30pm

Friday From 7:30am - 12:00pm

Peak TimesFrom 10:00 am to 12:30 pm
The average Waiting TimeAround 3 minutes "The time might be higher at the peak times"
The Average number of customers per a Day4 Customer

2. Services Provided by the Center:

The Centre provides a range of services according to service delivery systems as follows:

Licensing and Evaluation of Healthcare ProfessionalsLicensing and renewal of healthcare professionals including doctors , pharmacists, and technicians in different specialties and levels.
Sick Leaves and Medical ReportsAttestations of Sick Leave and medical reports.
Licensing & Registration of Healthcare FacilitiesLicensing and registration of medical stores, scientific centers, pharmacies, and related.
Customer CareCustomer Complaints, Suggestions, and inquiries.
Health RegistrationIssuance of health cards, renewal, and replacement of cards

3. Center Sections

The center include the following sections:

Reception officeWill document customer information and will organize the entry and ease service delivery.
Customer Services officer/ countersWill provide customers with the requested services
Customer Happiness officeWill provide you with full support ensure an excellent, happy, and easy customer journey.
Center Manager OfficeWill provide you with full support ensure an excellent, happy, and easy customer journey.

4. General Facilities available in the center

The following facilities are available in the center:

  • Public Transport available directly in front of the building.
  • Coffee Shop and snacks.
  • Free Soft Drinks are available.
  • Toilets.
  • Copy & printing machine, pc, and telephone are available for use.
  • E- dirham and ATM Machine.
  • Prayers rooms for men and women.
  • UAQ Bank at the same Building

5. Contact the center

You may contact Fujairah Customer Service Center at following:

Customer Happiness Phone Number0097180011111
Center Email Addressinfo​@mohap.gov.ae

6. Center Location and Coordinates

Location Map

https://goo.gl/maps/yNRUf7aqTBS2

​Subordinates: 25°07'21.1"N 56°20'06.2"E​​​​

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