1. Important Information about the Center

The customer service center at Fujairah District has been established in 2002, and is considered one of the services center in the Ministry of Health & Prevention and is located at the same building of Fujairah Medical District. The center offer a group of services for its customers, and below are the key information of the center:

The Center address

Sharjah- Hamad Abdullah St.

Beside City Plaza – opp. Fujairah College

Fujairah National Insurance Company Building

Third Floor

Working Days & Hours

Sunday to Thursday

From 7:30 am morning to 14:30 pm

Peak Times From 10:00 am to 12:30 pm
The average Waiting Time Around 5 minutes "The time might be higher at the peak times"
The Average number of customers per hour 20 Customer

2. Services Provided by the Center:

The Centre provides a range of services according to service delivery systems as follows:

Licensing and Evaluation of Healthcare Professionals Licensing and renewal of healthcare professionals including doctors , pharmacists, and technicians in different specialties and levels.
Sick Leaves and Medical Reports Attestations of Sick Leave and medical reports.
Licensing & Registration of Healthcare Facilities Licensing and registration of medical stores, scientific centers, pharmacies, and related.
Customer Care Customer Complaints, Suggestions, and inquiries.
Health Registration Issuance of health cards, renewal, and replacement of cards

3. Center Sections

The center include the following sections:

Reception office Will document customer information and will organize the entry and ease service delivery.
Customer Services officer/ counters Will provide customers with the requested services
Customer Happiness office Will provide you with full support ensure an excellent, happy, and easy customer journey.
Center Manager Office Will provide you with full support ensure an excellent, happy, and easy customer journey.

4. General Facilities available in the center

The following facilities are available in the center:

  • Public Transport available directly in front of the building.
  • Coffee Shop and snacks.
  • Free Soft Drinks are available.
  • Toilets.
  • Copy & printing machine, pc, and telephone are available for use.
  • E- dirham and ATM Machine.
  • Prayers rooms for men and women.
  • UAQ Bank at the same Building

5. Contact the center

You may contact Fujairah Customer Service Center at following:

Customer Happiness Phone Number +971-80011111
Center Email Address info​@mohap.gov.ae

6. Center Location and Coordinates

Location Map


​Subordinates: 25°07'21.1"N 56°20'06.2"E​​​​

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