Customer council for Issue of Permit to Import Medical Equipment

Published Monday, 13 November 2023
Customer council for Issue of Permit to Import Medical Equipment

Council Objective:

Listening to the customer's challenges, ideas, and suggestions to enhance the service based on their needs to serve them best.

Opinions, Recommendations and Suggestions​:

  • Add the feature of choosing to pay transactions all at once, instead of paying separately for each transaction.
  • Suggestion: Auto-save system
  • Suggestion: Add Excel to fasten the process and it is preferable by the customers

For more information about the council, download the process summary here.

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