Customer Councils

An Initiative from the ministry of health and preventive, that connects customers and business owners to improve the services offered by the ministry by paying attention to their suggestions and feedback. These councils are conducted monthly to enhance the collaboration between business owners and customers and make it easier for both sides to share ideas and opinions that leads to a better user experience.

Customer councils objectives

  • Simplifying the communication between customers and business owners
  • Improving the services based on customers feedback & recommendations
  • Using customers suggestions in planning, designing and evaluating the services
  • Giving the customers the chance to share their ideas and suggestions
Customer councils intro


Total councils


Total Participants


Suggestions Implemented


Suggestions Generated

Upcoming Councils

MoHAP Customer Councils

Customer Council for Registration of A Manufacturer of Medical Products

Date: Tuesday, 19-09-2023

Location: MOHAP – Auditorium hall

Target Group:Businesses

Objective:Listening to the customer's challenges, ideas, and suggestions to enhance the service based on their needs to serve them best.

Register in the council
MoHAP Customer Councils

Customer council for MOHAP Smart Application Enhancement

Date: Thursday, 28-09-2023

Location:MOHAP Customer Happiness meeting room 4

Target Group: Businesses

Objective: Open discussion with the platform users to identify their challenges and listen to their opinions regarding the service, aiming to improve and develop what suits customers' needs.

Register in the council

Past Customer Councils

  • of
Total Items:

Did you find the content useful ?

Give us your feedback so we can improve your experience

Help us improve MOHAP website

Give us your feedback so we can improve your experience

Thank you for your feedback.