The Ministry of Health and Prevention has launched its electronic licensing application and renewal services in line with its commitment to deliver distinguished government health services in accordance with the highest standards of excellence, professionalism, and leadership. As a result of this latest initiative, private health facilities and pharmaceutical institutions can now apply for and renew their licenses online.
Improving the quality of the health system
H.E. Dr. Amin Hussein Al Amiri, Assistant Undersecretary for Public Health Policy and Licensing of the Ministry of Health and Prevention, said that the round-the-clock services will help improve the Ministry’s performance, bring happiness to the people, and enable the Ministry to keep pace with the best global practices.
H.E. Dr. Al Amiri added that the new electronic services will enhance the quality of the local health system, improve the country’s health facilities to delight customers, and innovate smart solutions. This is also aligned with the ongoing efforts to implement quality systems as recognition of their role in the development of world-class services and public policies and strategies according to UAE Vision 2021’s goal of making the state one of the best governments in the world.
Achieve 5-star service according to the National Program of Happiness and Positivity
H.E. Dr. Al Amiri explained that the Ministry's plan for the development of e-services has targeted a number of basic services in connection with the implementation of its mission, which is based on the promotion of individual and community health through the provision of a variety of comprehensive services in a healthy and sustainable environment—all in accordance with active domestic and international policies, legislation, programmes and partnerships; the efforts to ensure all administrative services are provided based on the standards of quality, efficiency, and transparency and provide a 7-star service that supports the goals and objectives of the National Program of Happiness and Positivity by involving clients in the development of administrative and health services that are in compliance with global standards.
Development of e-health services
Through the new services, pharmaceutical companies can apply online for a license to sell pharmaceutical products and medical supplies; register, import, and distribute pharmaceutical products and medical supplies; represent registered companies, pharmaceutical factories, and international medical suppliers in the country; and export, re-export, and manufacture pharmaceutical products and medical supplies.
Additionally, the purpose of the new online licensing services is to ensure quality in medical facilities and give patients an access to outstanding health services. The services are available to hospitals, public clinics, specialized clinics, diagnostic centers, rehabilitation centers, multi-clinic medical centers with two or more specialties, nurseries, school clinics, and day surgery centers.