The Ministry of Health and Prevention (MoHAP) of the UAE has been recognized with the Platinum Award for Best Smart App 2023 in the health sector category at the Global Excellence Awards. This prestigious award highlights the Ministry's commitment to providing advanced electronic and smart services through its user-friendly application.
With features keeping pace with the latest technologies, MoHAP App facilitates easy follow-ups for customers on their request statuses, eliminating the need for physical visits to service centers.
The Global Excellence Awards, known for recognizing and studying best practices in application and website development that add value to society, spotlight exemplary works in the field of information technology on a global scale.
The Ministry's app was chosen for this esteemed award by a panel of international experts. Selection was based on several criteria, including the application's features, technological capabilities, a customer-centric user experience, and innovation. This accolade further reinforces MoHAP's leading role in leveraging technology to enhance health services.
Keeping up with latest technologies
"We are immensely proud of the recognition bestowed on us by the Global Excellence Awards jury, which selected MoHAP smart App for the prestigious Platinum Award. This award is a testament to the stellar applications in the health sector, and our app has shone brightly among the competition. I extend my deepest appreciation to the Ministry's team, whose tireless efforts have resulted in an application that significantly bolsters our capability to deliver health services to our customers more effectively," said H.E. Ahmed Ali Al Dashti, Assistant Undersecretary for the Support Services Sector at MoHAP.
"This honor is not just an award but a global acknowledgment of our team's expertise and technical competence. It underscores our unwavering commitment to providing high-quality services, staying abreast of the latest technologies, and harnessing them to enhance our service efficiency and quality. These efforts are in perfect alignment with our wise leadership's directives to establish a sustainable health system for a happy society." Al Dashti added.
For his part, Samir Al Khoury, Director of the Information Technology Department at the Ministry, said: ""Our smart application, available in both Arabic and English, is much more than a tool; it is a gateway for users to access the Ministry's various social media platforms and other service channels, such as the Chat Bot. It goes beyond being a service provider to being an educational resource, offering valuable information on a plethora of health topics. Our aim is not only to deliver services but also to elevate health awareness among our users, enabling them to make informed decisions about their health. This is the essence of a truly smart application."
It's worth mentioning that MoHAP previously won the Platinum Category Award for Best Website in 2022, as part of the Global Excellence Awards. The US-based Global Excellence Awards, with a team of global experts boasting over 100 years of experience, is one of the most prestigious accolades celebrating the world's leading IT businesses. The award includes three main categories: Best Smart App, Best Website, and Marketing and Communication Award.