Request Treatment Abroad

Service completion duration

  • 5 working days

Service fees

Service Rating

Average Rating : From 0 users

About the Service

This service enables UAE nationals to request treatment outside the country in the absence of appropriate treatments at the health establishments of the Ministry of Health and Prevention.

Service Process

  • 1
    Register through the e-services portal, create a username and password, and log in through the service portal.

    • 2
      Submit the application for a ""To Whom it May Concern"" certificate, provide the required documents and clarify which country the patient will be traveling to for treatment.

      • 3
        Review and complete the documents.

        • 4
          The authority concerned will prepare the file for submission to the Medical Committee for the treatment abroad.

          • 5
            Applicant will be notified of the Committee's decision.

            Conditions & Requirements

            1. Unavailability of appropriate treatment in the health establishments authorized by the Ministry.

            2. Emergency medical treatment required while travelling abroad.

            Service completion duration
            • 5 working days
            Service fees


            Service channels
            • MOHAP Website

            • Service Centers

            Service locations

            • MOHAP website
            • Dubai: Customer Happiness Center - Ministry of Health and Prevention - Muhaisna 2, besides Etisalat Academy, Sheikh Mohammed Bin Zayed Road, Exit 60
            Payment channels
            • E- Payment

            Target audience
            • Patients (all age groups) UAE Nationals

            Department name

            Abroad Treatment, Referring patients and Medical Attaché Department

            Sector name

            Ministry Undersecretary Sector

            Main service

            Treatment Abroad

            Service Code


            Service Classfication


            Service Type

            Government to Customer

            Sub Service Type


            Number of Users



            This service is limited to UAE nationals

            Required Documents
            • Copy of a recent medical report issued by a government hospital in the UAE.

            • Copy of the patient's passport.

            • Copy of the patient's ID card.

            • Copy of the citizenship (family book).

            Sustainable Goals
            Good Health And Well-Being

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