Terms and Conditions

This website and its content and services are published & managed by the Ministry Of Health and Prevention (MOHAP), UAE. The following are terms of between you and MOHAP and applicable to all visitors and users. By accessing, browsing, or using this website, you agree bound by these terms & comply with all applicable laws and regulations.

The services that MOHAP provides to you are subject to the following Terms of use ("TOU"). MOHAP reserves the right to update the TOU at any time without notice to you. The most current version of the TOU can be reviewed by clicking on the "terms of use" hypertext link located at the footer of the website.

If you do not agree to these terms, please do not use this website any further.

The Ministry Of Health and Prevention Portal reserves the right, at any time, to revise these terms of use and any other information contained in this website by updating this posting without notice. MOHAP may also make improvements to the site or services it provides at any time at its sole discretion. In the case of any violation of these rules and regulations, the Ministry Of Health and Prevention Portal reserves the right to seek all remedies available by law. These rules and regulations apply to all visits to the Ministry Of Health and Prevention Portal, both now and in the future.

MOHAP authorizes you to copy materials published by MOHAP solely for non-commercial, personal use only. You agree that any copy of these materials which you make shall retain all copyright and other proprietary notices in the same form and manner as on the original. Except as specified above, nothing contained here in shall be construed as conferring by implication, or otherwise any license or copyright of Ministry Of Health and Prevention Portal or any third party. All contents on this site are protected by copyright, except as specifically permitted herein, no portion of this web site may be reproduced in any form, or by any means, without prior written permission from MOHAP. Visitors or users are not permitted to modify, distribute, publish or create derivative works for any public or commercial purposes.

MOHAP respects your privacy and is committed to protecting the personal information you share with us. However, please note when you register for certain services, we will ask you to provide personal information, which may be combined with information from other services or departments. We use technologies, such as cookies to keep track of your interaction to offer a personalized experience.

This web site contains proprietary notices and copyright information, the terms of which must be observed and followed. MOHAP grants you non-exclusive, non-transferable, limited permission. This permission is conditioned on your not modifying the content displayed on this site, your keeping intact all copyright, and other proprietary notices set forth in this site.

Your failure to comply with the terms, conditions, and notices on this site will result in automatic termination of any rights granted to you, without prior notice. Except for the limited permission in the preceding paragraph, MOHAP does not grant you any express or implied rights or licenses. You may not mirror any of the content from this site on another web site or in any other media.

Information on this web site is not promised or guaranteed to be correct, current, complete andr subject to change without prior notice. This this site may contain technical inaccuracies or typographical errors. MOHAP expressly disclaims responsibility for updating this site to keep information current or to ensure the accuracy or completeness of any posted information and provides no assurances that any reported problems will be resolved.

MOHAP does not want to receive confidential or proprietary information from you through our web site. Any information or material sent to MOHAP will be deemed as non-confidential. By doing so, you grant MOHAP unrestricted, irrevocable license to copy, reproduce, publish, upload, post, modify, and otherwise freely use, those materials or information. You also agree that MOHAPAP is free to use any ideas, concepts, know-how that you send.

MOHAPAP may occasionally publish on the internet, social media, apps, newsletters, press releases, external communication may contain references to MOHAPAP programs & services that are not available at that point in time. Such references do not imply that MOHAP intends to announce or make available such programs, or services.

This web site may provide links or references to non-MOHAP web sites, other government departments, partners, media, vendors and resources of third parties. MOHAP makes no representations, warranties, or other commitments whatsoever about any non-MOHAP web sites or third-party resources that may be referenced, accessible from, or linked to any MOHAP site. A link to a non-MOHAP web site does not mean that MOHAP endorses the content or use of such web site or its owner. In addition, MOHAP is not a party to or responsible for any transactions you may enter into with third parties, even if you learn of such parties (or use a link to such parties) from an MOHAP site.

Accordingly, you acknowledge and agree that MOHAP is not responsible for the availability of such external sites or resources, and is not responsible or liable for any content, services, products, or other materials on or available from those sites or resources.

When you access a non-MOHAP web site, even one that may contain the MOHAP-logo, it is independent from MOHAP. It is your sole responsibility to take precautions to protect your information as you deem appropriate.

All links to this web site must be approved in writing by MOHAP, except that MOHAP consents to links in which the link and the pages that are activated by the link do not: (a) create frames around any page on this web site or use other techniques that alter in any way the visual presentation of any content within this site; (b) misrepresent your relationship with MOHAP; (c) imply that MOHAP approves or endorses you, your web site, service or product offerings; and (d) present false or misleading impressions about MOHAP or otherwise damage the goodwill associated with MOHAP. You agree that MOHAP may at any time, terminate permission to link to this web site. In such event, you agree to immediately remove all links to this web site.

Certain text in this web site may be made available in multiple languages. These translations are provided as a convenience to you. MOHAP makes no representations for its accuracy, completeness.

Use of this site is at your sole risk. All materials, information, and services are provided "as is," with no warranties or guarantees whatsoever. MOHAP expressly disclaims to the fullest extent permitted by law all express, implied, statutory, and other warranties, guarantees, or representations, including, without limitation, the warranties, fitness for a particular purpose, and non-infringement of proprietary and intellectual property rights. Without limitation, MOHAP makes no warranty or guarantee that this web site will be uninterrupted, timely, secure, or error-free.

You understand and agree that if you download or otherwise obtain materials, information, software, or services, you do so at your own discretion and risk and that you will be solely responsible for any damages that may result, including loss of data or damage to your computer system.

In no event will MOHAP be liable to any party for any direct, indirect, incidental, special, exemplary or consequential damages of any type whatsoever related to or arising from use of this web site, or of any site or resource linked to, referenced, or accessed through this web site, or for the use or downloading of, or access to, any materials, information, services, including, without limitation, any business interruption, loss of data, even if MOHAP is expressly advised of the possibility of such damages. This exclusion and waiver of liability applies to all causes of action, whether based on contract, warranty, tort. In the event of any conflict, such additional or different terms, conditions, and notices will prevail over these terms of use. Please see the applicable agreement or notice.

MOHAP provides you with access to a variety of resources, including, download areas, and product information (collectively "services"). The services, including any updates, enhancements, new features, and/or the addition of any new web properties, are subject to the TOU.

Unless otherwise specified, the services are for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the services.

You can use documents (such as datasheets, forms) provided that (a.) the MOHAP copyright notice appears in all copies (b) use of such documents from the services is for informational, non-commercial or personal use only and will not be copied or posted in any media, and (c) no major modifications are made.

Documents specified above do not include the design or layout of the MOHAP web site or any other MOHAP owned, operated, or controlled site. Elements of MOHAP web site (logo, text, images, documents etc) are protected by law and may not be copied or imitated in whole or in part, unless expressly permitted by MOHAP.

MOHAP and/or its respective suppliers make no representations about the suitability of the information contained in the documents and related graphics published as part of the services for any purpose. All such documents and related graphics are provided "as is" without warranty of any kind.

The content published could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. MOHAP and/or its respective suppliers may make improvements and/or changes in the product(s) and/or the program(s) described herein at any time.

If any of the services requires you to open an account, you must complete the registration process by providing us with accurate information. You are responsible for maintaining the confidentiality of your account and all activities that occur under your account. MOHAP will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. You could be held liable for losses incurred by MOHAP or another party due to someone else using your account or password.

You will not use the services for unlawful purposes or prohibited by these terms, conditions, and notices that could damage, disable, overburden any MOHAP server, or the network(s) connected to any MOHAP server, or interfere with any other party's use of any services. You will not gain unauthorized access to any services, other accounts, networks connected to any MOHAP server, through hacking, password mining or any other means.

The services may contain social media services, forums, e-mail, commenting tools, photo albums, designed to enable users to communicate with each other. By way of example, and not as a limitation, you will not:

  • Use the communication services for surveys, contests, chain letters, data mining, spamming or phishing
  • Defame, abuse, harass, stalk, threaten or violate the legal rights of others
  • Publish, distribute inappropriate, anti-government, defamatory, unlawful information
  • Upload images, software, copyrighted material, viruses, trojan horses, worms, corrupted files
  • Restrict or inhibit any other user from using the communication services
  • Violate any code of conduct or guidelines applicable for any particular communication service
  • Create a false identity for the purpose of misleading others

MOHAP has no obligation to monitor the communication services. However, MOHAP reserves the right to review, edit, refuse, remove materials posted and terminate your access, without notice at its sole discretion.

MOHAP reserves the right to disclose any information as MOHAP deems necessary to satisfy any applicable law, regulation, legal process or governmental request.

MOHAP does not control or endorse the content, messages or information found in any communication services. MOHAP specifically disclaims any liability and any actions resulting from your participation in any communication services. Managers and hosts are not authorized MOHAP spokespersons, and their views do not necessarily reflect those of MOHAP.

MOHAP does not claim ownership of the materials you provide (including feedback and suggestions) post, upload, or input. By posting, uploading, you are granting MOHAP permission to use your submission, without limitation, the license rights to: copy, distribute, publicly display, edit, translate your submission; to publish your name. No compensation will be paid with for the use of your submission. In addition to the warranty and representation set forth above, by posting a submission, you warrant and represent that you are the copyright owner.

The links on MOHAP's web site may let you leave MOHAP's site. The linked sites, apps, services are not under the control of MOHAP and MOHAP is not responsible for the contents. MOHAP is providing these links to you only as a convenience and does not imply endorsement or affiliation.

Any notifications, questions related to MOHAP's online properties, spam/privacy issues, website related technical queries should be sent to the below address only with your contact details and detailed query.

Ministry Of Health and Prevention

  • P. O. Box: 1853
  • Muhaisnah 2, Near Etisalat academy, Sheikh MOHAPammed Bin Zayed Road , Dubai, UAE
  • Tel: +971 4 2301000
  • Fax: +971 4 2301800​

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