An Initiative from the ministry of health and preventive, that connects customers and business owners to improve the services offered by the ministry by paying attention to their suggestions and feedback. These councils are conducted monthly to enhance the collaboration between business owners and customers and make it easier for both sides to share ideas and opinions that leads to a better user experience.

Customer councils objectives

• Simplifying the communication between customers and business owners
• Improving the services based on customers feedback & recommendations
• Using customers suggestions in planning, designing and evaluating the services
• Giving the customers the chance to share their ideas and suggestions