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Attestation of Medical Leaves and Reports

This service allows the attestation of sick leaves and medical reports certificates issued by private or government health facilities, irrespective of duration, to be provided to the employers.

Evaluation of Health Professional

This service allows health professionals to obtain an evaluation certificate to issue the necessary licenses to practice the profession in the country and then verify the level of knowledge through the required examinations.

Approval of Medical Leaves and the leave of the patient's companion

This service allows the approval of medical leaves and the companion’s leave for employees working in the UAE government sector. It applies on medical leaves exceeding 5 working days and issued by licensed health facilities in the UAE, as well as medical leaves and the companion’s leave issued by health facilities outside the UAE.

Complaints about private health and pharmaceutical facilities and their medical staff

This service enables community individuals to submit complaints or comments about MOHAP-registered private medical and pharmaceutical facilities or their medical or technical employees in Northern Emirates (Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah)

Verification of Registration of a Nursing Certificate from a Foreign Country

This service allows nursing and midwifery professionals to apply for validation and verification of nursing registration (without a validation code) issued by the Ministry of Health and Prevention.

Treatment Abroad

This service enables UAE nationals to request treatment outside the country in the absence of appropriate treatments at the health establishments of the Ministry of Health and Prevention.

Customer Service – Submit Suggestions

This service allows customers to submit their suggestions and ideas on various aspects related to MOHAP’s scope of work, including the services provided, services provision methods, the work environment, or the employees. MOHAP studies and evaluates these suggestions and responds to the customers

Customer Service – Inquiries

This service provides individuals or organizations with answers and responses to their queries and provides clarification about various aspects related to MOHAP's scope of work, including the services provided, service provision locations, the status of transactions and general inquiries about MOHAP functions. The Ministry uses this service to reply to all such inquiries

Customer Service – Submit Complaints and Feedback

This service allows customers to submit their complaints and feedback on various topics related to the services provided by the MOHAP, staff, service provision methods, the work environment, etc. The complaints/feedback usually result from the failure to obtain a required service, non-compliance with the standards, or employee conduct. MOHAP assesses each complaint and takes the appropriate action