The e-Claims Post Office through Riayati provides the data exchange system that facilitates the secure exchange of health insurance claims and related data between Healthcare Providers and Payers operating in the Northern Emirates in UAE.

It focuses on the insurance-based workflows connecting Payers and Providers in the market through a unified platform and utilizing standardized code-sets and transaction schemas. It also enables the exchange of insurance financial transaction requests and responses between Payers and Providers such as eligibility checks, authorizations, claim submissions and electronic prescriptions.

e-Claims Post office offers a unified portal that enables providers to send eligibility and authorization requests, e-prescription orders, claim submissions and view the Payers’ responses. It is also used for user registration and as a gateway to all the e-Claims Post Office applications, documentations, user manuals, standards and code lists, and technical specifications.