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Content is retrieved from Sharik
Start: 28 Sep 2023
Objective: To inhance and tailor the service to meet the specific needs of customers.
Opinions, Suggestions and recommendations.
  • The registration system does not accept registering the details of the patients on the Riayati post office (the system is not synced with insurance companies)
  • Provider portal: View of the system for the doctor (the details of the eligibility check are not showing in the doctor’s view) + Takes time.
  • Member IDs do not get verified in RPO (Riayati post office)
  • Increase the capacity of uploading health care pricelist into the RPO from 3000 to 15000.

For more information about the council, download the process summary here. 

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