The Ministry of Health and Prevention (MOHAP) was declared the ‘Global Winner 2018’ in ‘World’s Best Idea for the Year 2018 in the Field of Institutional Innovation’ category. The Ministry earned a well-deserved achievement for its innovative idea in the field of customer focus. This accomplishment reflects the success of a professional environment that empowers and encourages staff to share their ideas, provide unique and innovative solutions, and improve excellence and leadership skills.