The Ministry of Health and Prevention (MOHAP) won two Gulf Customer Experience Awards for Digital Transformation and CX Leader of the Year. The accomplishment highlights the ministry's successful efforts to implement its strategy, which is focused on enhancing customer relationships by providing outstanding experiences that reinforce health service performance. MOHAP was honored at the Gulf Customer Experience Awards 2022 ceremony in Dubai, where IT Department Director Samir Al-Khouri received the Digital Transformation award, and IT Department Head of Quality Maryam Khalifa Al-Muhairi received the CX Leader of the Year award. These accolades reflect MOHAP's commitment to providing advanced solutions and improving customer health services, and emphasize the ministry's desire to enhance the quality of its services and meet customer needs efficiently and effectively.