Digital Participation to Measure the Impact of the Ajr & Aafiya Service bundle Improvements

Objective:

In line with the objectives of the Zero Government Bureaucracy Program, this project will review and analyze medical leave processes and reports for federal government employees, enhance the user experience by simplifying procedures, and convert some requirements to proactive or waived demands. Directions from the government will be considered to establish a "once only" principle. Surveys will be prepared and distributed to employees with the aim of testing or improving the initiative through a developmental project for the wellbeing package.

Target Group:

Employees of the Federal Government

Decision Making:

The decision taken is to enhance user experience with federal government procedures, based on survey findings and analysis.