Issue of Permit to Import Medicines for Personal Use
About this service
Service process
Login to the MoHAP website or smart app using the UAE PASS
Fill in the data, attach the required documents and complete them to obtain approval
Required documents
Prescription (Is a doctor's order for medicine.)
Prescription should include the Patients Full Name, Medicine Name with the dose, dosage form & duration of treatment, also date of issuance along with the name of physician are required.
The document should be issued within the last three months & recognized/ stamped by the healthcare facility the patient is following up in.
Medical Report (Is a comprehensive report that covers a person's clinical history.) - Optional
Medical Report should include the Patients Full Name, Diagnosis (Medical Condition), Treatment Plan (Medicine name, dose, dosage form along the duration of treatment) also date of issuance along with the name of physician are required.
The document should be issued within the last year & recognized/ stamped by the healthcare facility the patient is following up in.
Conditions and requirements
For residents of the country:
above the legal age: The application must be submitted through the electronic system to obtain the approval.
under the legal age: The guardian shall submit through the electronic system.
For travelers: This service is optional for travelers visiting the country who wish to obtain electronic approvals, as it is allowed for those coming to the country to take narcotic medicine and psychotropics (controlled medications) with them within the limits of a quantity that does not exceed the patient's need for a maximum period of three months.
Service completion duration
Instant
Service fees
Free
Service channels
- MOHAP website: www.mohap.gov.ae
- MOHAP smart app
SDGs goals
Service locations
- MOHAP website - www.mohap.gov.ae
- MOHAP Smart App
Support
- Call Center: 80011111
- Email: info@mohap.gov.ae
Payment channels
- None - service is free
Target audience
Patients (all age groups)
Service category
Sub service category
Individual services (general)
Main service
Clearance, Import and Export Permits
Service code
110-02-001-000
Service classification
- Government to customer
Service type
Transactional
Sub service type
Variation
Number of transactions
61734
Notes
- If the prior approval wasn’t obtained, travelers must declare their narcotic and controlled medicines upon arrival at the country’s ports along with the Prescription and Medical Report.
- Transit travelers (who will not leave the country's ports) are not required to obtain prior approval to carry narcotic and controlled medicines, but rather it is recommended to carry the medicines with the patient's prescription.
This service accepts documents authenticated with the UAE PASS Digital Seal.
Service completion duration
Instant
Service fees
Free
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