Issue of Permit to Import Medicines for Personal Use

Service completion duration

  • 1 working day

Service fees

Service Rating

Average Rating : From 0 users

About the Service

This service allows travelers coming to the country (optional service) to obtain prior approval to bring in Narcotics & Controlled Medicines. Also, The service allows residents of the country to obtain approvals to import personal narcotic and psychotropic drugs through shipping companies.

Service Process

  • 1
    Login to the MoHAP website or smart app using the UAE PASS

    • 2
      Fill in the data, attach the required documents and complete them to obtain approval

      • 3
        If the conditions are met, the permit will be issued through the MOHAP e-system or smart app

        Conditions & Requirements

        1. For residents of the country who are above the legal age: The application must be submitted through the electronic system to obtain the approval.

        2. For residents of the country who are under the legal age: The guardian shall submit through the electronic system.

        3. For travelers: This service is optional for travelers visiting the country who wish to obtain electronic approvals, as it is allowed for those coming to the country to take narcotic medicine and psychotropics (controlled medications) with them within the limits of a quantity that does not exceed the patient's need for a maximum period of three months.

        FAQ’s

        1. The traveller can carry his medicines along with the Prescription/ Medical Report with maximum of three months quantity need, The electronic submission is an optional service available for the traveler’s comfort.
        2. No, they can use either the Trade or the Brand Name for the electronic submission or even they can freely type the medicine name in the Medicine Field.
        3. For Narcotics & Controlled Medicines, a maximum of three months quantity need is allowed. For the Prescription Only Medicines, a maximum of six months quantity need is allowed.
        4. Yes, the traveller must carry the prescription and the medical report if the medications are considered as Narcotic or Psychotropic, and the documents must be authenticated by the health authority in which the patient is following up.
        5. If the medicine isn’t considered as Narcotics or Psychotropics, they can carry their medicines safely without any prior submission.
        6. The traveller can contact the Service Support Team SmartServicesSupport@mohap.gov.ae for technical assistance. If the traveller is unable to submit the application form, he or she can carry the medicines along with the prescription/medical report and a maximum quantity sufficient for three months.
        Service completion duration
        • 1 working day
        Service fees

        Free

        Service channels
        • MOHAP Website: www.mohap.gov.ae

        • MOHAP Smart App

        Service locations

        • MOHAP website - www.mohap.gov.ae
        • MOHAP Smart App
        Support

        •  Call Center: 80011111
        • Email: info@mohap.gov.ae
        Payment channels
        • None - Service is free

        Target audience
        • Patients (all age groups)

        Department name

        Drug

        Sector name

        Health Regulation

        Main service

        Clearance, Import and Export Permits

        Service Code

        110-02-001-000

        Service Classfication

        Transactional

        Service Type

        Government to Customer

        Sub Service Type

        Variation

        Related Services
        • This service is not linked to any other services

        Service Bundle

        This service is not linked to any bundles

        Number of Users

        10306

        Number of Transactions

        10332

        Notes

        • If the prior approval wasn’t obtained, travelers must declare their narcotic and controlled medicines upon arrival at the country’s ports along with the Prescription and Medical Report.
        • Transit travelers (who will not leave the country's ports) are not required to obtain prior approval to carry narcotic and controlled medicines, but rather it is recommended to carry the medicines with the patient's prescription.
        Required Documents
        • Prescription (Is a doctor's order for medicine.)

          • Prescription should include the Patients Full Name, Medicine Name with the dose, dosage form & duration of treatment, also date of issuance along with the name of physician are required.

          • The document should be issued within the last three months & recognized/ stamped by the healthcare facility the patient is following up in.

        • Medical Report (Is a comprehensive report that covers a person's clinical history.)

          • Medical Report should include the Patients Full Name, Diagnosis (Medical Condition), Treatment Plan (Medicine name, dose, dosage form along the duration of treatment) also date of issuance along with the name of physician are required.

          • The document should be issued within the last year & recognized/ stamped by the healthcare facility the patient is following up in.

        Sustainable Goals
        Good Health And Well-Being

        Did you find the content useful ?

        Give us your feedback so we can improve your experience


        Help us improve MOHAP website

        Give us your feedback so we can improve your experience

        Thank you for your feedback.