Issue of Permit to Import Raw Materials

Service completion duration

From 1 to 3 working days for pre-import applications
From 1 to 2 workin...

Service fees

Application fee: AED 100
Shipment clearance issuance fee: 1% of the invoice...

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About the Service

This service enables customers to apply for permission to import raw materials and entitles local to use them in pharmaceutical manufacturing processes.

Service Process

1
Login to the MoHAP website or smart app using the UAE PASS
2
Submit an initial import permit application before shipping from the country of origin, and pay the application fees
3
If the requirements and conditions are met, pre-import application will be approved, and the applicant would be notified via email. The approved pre-import application is valid for 60 days from the date of its issuance, during which the shipment from the country of origin will be prepared and initiated
4
During the second stage, the applicant will apply for a shipment clearance application - upon obtaining the confirmed air / land / sea freight bill - and pay the due fees
5
If the requirements and conditions are met, the approval is obtained electronically. The permit is valid for 60 days from the date of its issuance and is conditional on the final approval of the Ministry’s inspectors for customs clearance upon arrival at the country’s ports and before all medical products are marketed locally through the imported stores

Conditions & Requirements

A halal certificate must be attached in case the product contains gelatin
All required licenses must be valid

FAQ’s

None

Service completion duration

From 1 to 3 working days for pre-import applications
From 1 to 2 working days for shipment clearance applications

Service fees

Application fee: AED 100

Shipment clearance issuance fee: 1% of the invoice value for the CIF price, not less than 200 dirhams per invoice

Service channels

MOHAP Website: www.mohap.gov.ae
MOHAP Smart App

Service locations

For support, contact us through the following channels:

MOHAP Call Center: 80011111
Technical Support: applications.support@mohap.gov.ae
For inquiries related to import and export: import.export@mohap.gov.ae

Support

For support, contact us through the following channels:

MOHAP Call Center: 80011111
Technical Support: applications.support@mohap.gov.ae
For inquiries related to import and export: import.export@mohap.gov.ae

Payment channels

E- Payment

Target audience

Local pharmaceutical Manufacturing facilities

Resources

Department name

Drug

Sector name

Health Regulation

Main service

Clearance, Import and Export Permits

Service Code

110-02-005-000

Service Type

Government to Business

Sub Service Type

Variation

Related Services

This service is not linked to other services

Number of Users

Number of Transactions

1102

Notes

This service accepts documents authenticated with the UAE PASS Digital Seal.

Required Documents

The documents required vary according to the application stage as follows:
- The first stage: Pre-import application:
  - Valid License of local factory issued by MOHAP
  - Valid License of the pharmacist in charge of the factory
  - Valid Trade License of the local factory
  - Certificate of Pharmaceutical Product (CPP) to confirm that the imported material will be used to produce registered drugs
  - Composition formula (CF) in which the Active & Inactive ingredients will be used for formulation of final products
  - Manufacturing contract for semi-finished products
  - GMP Certificate of the factory from which the raw material was imported
  - Purchase invoice must include the country of origin, production and expiry dates
  - Controlled authorization should be provided from the MOHAP controlled medicines section if product CDA/CDB/NP
  - If the product is bulk, the Registration certificate (RC) is mandatory
  - If the raw material is importing for Compounding pharmacy, the approval from Drug Dept is required
- The second Stage: Shipment Clearance Permission:
  - Freight bill (air / land / sea freight bill(and the container should be temperature monitored and in accordance with Ministerial resolution no. (2) of year 2022.
  - Packing list must include gross weight
  - Original Customs Declaration
  - Delivery order from shipping company
  - Certificates of Suitability of Content (COS)
  - Original Certificates of Analysis for all imported batches, including production and expiration dates, issued by the factory