About this service
Service process
An appeal against the decision of the Medical or Pharmaceutical Licensing Committee should be submitted to the Office of the Minister of Health and Prevention.
The appeal will then be transferred to the Public Health Policy and Licensing Sector (Health Governance Section).
The relevant documents will be submitted to the Grievance Committee.
A letter of response to the appeal will be sent after it has been studied by the Grievance Committee.
Required documents
A letter of appeal addressed to the Minister of Health and Prevention, and no other agent or person.
All documents related to the grievance must be submitted, namely:
Letter of grievance.
Decision of the Medical Licensing Committee.
Subject (Medical Complaint or Inspection Report).
Documents and evidence related to the subject.
Conditions and requirements
Appeals may be lodged within 15 days from the date of receiving the decision of the Medical Licensing Committee.
Service completion duration
30 working days
Service fees
Free
SDGs Goals
Service locations
- Customer Happiness Center, Ministry of Health and Prevention office, Dubai, Muhaisnah 2 from Sunday to Thursday (7:00 am - 15:30 pm)
- Medical areas related to MOHAP in Sharjah and the northern emirates: from Sunday to Thursday (7:30 am to 14:30 pm)
Payment channels
- E-payment
Target audience
Companies and investors in the health, health products and pharmaceutical sectors
Service category
Sub service category
Private healthcare facilities services
Main service
Control and Inspection
Service code
110-07-006-006
Service classification
- Government to business
Service type
Transactional
Sub service type
Auxiliary
Number of transactions
0
Notes
This service accepts documents authenticated with the UAE PASS Digital Seal.
Service completion duration
30 working days
Service fees
Free
Social media share
If you like the content you can share it via