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About this service

This service allows medical staff from public and private sectors to apply for certificate of good professional conduct

Service process

  • Login to the MoHAP website or smart app using the UAE PASS to apply for the service

  • Submit the required documents as per the type of sector, and pay the required amount

  • If the conditions are met, the applicant will receive the certificate by email It can be downloaded from the website or smart app as well

Required documents

  • Medical staff in the private sector:

    • A copy of a valid passport

    • A copy of a valid passport

    • An experience certificate issued from the private medical facility, approved by the medical director

    • In case of license cancellation please attach the cancellation letter from MOHAP

  • Medical staff in the government sector:

    • A letter of experience from the Department of Human Resources - Ministry of Health and Prevention or Emirates Health Services from Bayanati

    • An electronic experience certificate for licensing purposes, signed by the medical/technical director from HR gate of Emirates Health Services

    • A letter of experience from the employer approved by the outsourcing company. It should include the dates of experience, the name of the facility in which the employee works, which must be affiliated with the Emirates Health Services (EHS)

    • A copy of the license issued by MOHAP

    • A copy of valid passport

    • Copy of evaluation certificate (issued by the MOHAP)

Conditions and requirements

  • Good standing certificate will not be issued to a trainee, a visitor, or to who only has an initial license

  • Good standing certificate will not be issued to those who are not licensed by the Ministry of Health and prevention

  • The customer must be licensed by the Ministry of Health and Prevention for more than 3 months

  • The customer must not have been sentenced for a medical offense or violation that prohibits the issuance of the certificate

  • The certificate is valid for 6 months from the date of issuance

  • Medical staff in the private sector:

    • For the pharmacist or assistant pharmacist: A letter of experience from the employer, certified by the Department of Medicine in the Ministry of Health and Prevention

    • For the manual license: specifying the purpose of the application (issue of a good professional conduct certificate)

  • Medical staff in the government sector:

    • The customer must have evaluation certificate or licensed by the Ministry of Health and Prevention

Service completion duration

3 working days

Service fees

  • Nursing professionals, medical professionals and doctors: AED 500

  • Pharmacists and assistant pharmacists: AED 300

Service channels

  • MOHAP smart app

SDGs goals

Service locations

  • MOHAP Website - www.mohap.gov.ae
  • MOHAP Smart App

Support

  • Email: info@mohap.gov.ae
  • Call Center: 80011111

Payment channels

  • E-payment

Target audience

  • Medical physicians and dentists

  • Specialist and consultant doctors

  • Technicians, nurses and midwives

  • Alternative medicine practitioners

  • Pharmacists and assistant pharmacists

Resources

Service category

Individual services

Sub service category

Individual services (general)

Main service

Licensing of Medical Professionals

Service code

110-040-015-000

Service classification

  • Government to customer

Service type

Transactional

Sub service type

Variation

Number of transactions

0

Notes

Please note that if the applicant works in one of the private outsourcing companies contracting with the Emirates Health Services Corporation, he must apply for a service card to obtain a certificate of good standing and professional conduct in the government sector

This service accepts documents authenticated with the UAE PASS Digital Seal.

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