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About this service

This service allows medical health professionals and pharmaceutical companies to report adverse drug reactions to medical products and evaluate the report by concerned section in the Department.

Service process

  • Login to the MoHAP website or smart app using the UAE PASS

  • Fill in the required information

  • submit application

  • Review documents and requirements. by MOHAP officers

  • The report will then be sent to the World Health Organization (Uppsala Monitoring Center)

  • If necessary, circulars will be issued regarding the report

Required documents

  • No document required

Conditions and requirements

  • The report should list all required patient data.

  • The report should state all required data of the writer.

  • The report should define the required drug data.

  • The report should clearly state the side effects experienced from the drug.

Service completion duration

3 working days

Service fees

  • No payment - Free service

SDGs goals

Service locations

MOHAP Website 

MOHAP SmartApp

Support

Payment channels

  • None - service is free

Target audience

  • Marketing Offices

  • Medical stores

  • Local and international pharmaceutical factories

  • Patients

  • Health care practitioners

  • Health institutions

  • Marketing Offices

Resources

User Manual - Reporting Side Effects

Infographic - Reporting Side Effects of Medicines and Medical Products - PDF 358KB

Service category

Business services

Sub service category

Pharmaceutical enterprises services

Main service

Pharmaceutical vigilance

Service code

110-45-004-000

Service classification

  • Government to customer
  • Government to business

Service type

Informational

Sub service type

Variation

Number of transactions

0

Notes

This service accepts documents authenticated with the UAE PASS Digital Seal.

Frequently asked questions

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