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Customer Service – Submit Suggestions

This service allows customers to submit their suggestions and ideas on various aspects related to MOHAP’s scope of work, including the services provided, services provision methods, the work environment, or the employees. MOHAP studies and evaluates these suggestions and responds to the customers

Customer Service – Inquiries

This service provides individuals or organizations with answers and responses to their queries and provides clarification about various aspects related to MOHAP's scope of work, including the services provided, service provision locations, the status of transactions and general inquiries about MOHAP functions. The Ministry uses this service to reply to all such inquiries

Issue a good standing certificate for a Pharmacist

This service enables medical professionals to apply for a certificate of good conduct for the period during which they worked in medical facilities licensed by the Ministry of Health and Prevention (MOHAP).

Issue/Cancel Pharmacy Home Delivery Permit

This service enables the issuance/cancellation of home delivery permit for the pharmacies.

Reporting Side Effects of Medicines and Medical Products within UAE

This service allows medical health professionals and pharmaceutical companies to report adverse drug reactions to medical products and evaluate the report by concerned section in the Department.

Health Statistics

This service allows health and media specialists to apply for specific statistics from within and beyond the Ministry of Health and Prevention. The statistical team provides the required data after it has been extracted, collected and reviewed.

Issue of a Certificate of a Pharmaceutical Product for Export

This service enables pharmaceutical manufacturers inside the UAE to apply for a pharmaceutical product certificate for the purpose of exporting such products.

Registration of a Medical Equipment

This services allows the registration of medical equipment with the purpose of importing and trading them in UAE.

Amend the Registration Data of a Medical Company or a Manufacturer Licensed to Market

This service enables medical companies and manufacturers to submit their applications to amend their registration data.