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Issue a good standing certificate for a Pharmacist

This service enables Pharmacists and assistant pharmacists to apply for a certificate of good conduct for the period during which they worked in medical facilities licensed by the Ministry of Health and Prevention.

Customer Service – Submit Suggestions

This service allows customers to submit their suggestions and ideas on various aspects related to MOHAP’s scope of work, including the services provided, services provision methods, the work environment, or the employees. MOHAP studies and evaluates these suggestions and responds to the customers

Customer Service – Inquiries

This service provides individuals or organizations with answers and responses to their queries and provides clarification about various aspects related to MOHAP's scope of work, including the services provided, service provision locations, the status of transactions and general inquiries about MOHAP functions. The Ministry uses this service to reply to all such inquiries

Customer Service – Submit Complaints and Feedback

This service allows customers to submit their complaints and feedback on various topics related to the services provided by the MOHAP, staff, service provision methods, the work environment, etc. The complaints/feedback usually result from the failure to obtain a required service, non-compliance with the standards, or employee conduct. MOHAP assesses each complaint and takes the appropriate action

Final Approval for Licensing / Re-licensing Health Facility

This service enables healthcare facilities to obtain the final license required to practice and provide healthcare and treatment services in the UAE.

Inspection for Licensing/ Re-licensing Health Facility

This service allows health facilities to obtain the final approval from MOHAP engineers so that they can proceed to apply for the final approval of the facility's license.

Adding Privilege to Health Professional Evaluation

This service enables licensed dentists and physicians to add new privileges  within their primary specialty such as dental implant privileges or subspecialty privileges, update a medical title, add a second medical title, upgrade a second medical title or training, after meeting the criteria for the Professional Qualification Requirements (PQR) and passing the examinations required for privilege accreditation by the Ministry of Health and Prevention.

Issue a good standing certificate for a health professional

This service enables health professionals to apply for a certificate of good conduct for the period during which they worked in medical facilities licensed by the Ministry of Health and Prevention (MOHAP).

Transfer License from DOH/DHA/SHA

This service allows health facilities to apply for license of health professionals with an active license with Department of Health (DoH) Abu Dhabi, Dubai Health Authority (DHA) or Sharjah Health Authority (SHA).